The tenant accepts the general conditions of our gites and apartments when the reservation is created. The rental is concluded for a fixed period that cannot be modified, and under no circumstances may it claim any right to remain in the premises at the end of the reservation.
The arrival time is from 15:00 PM until 23:00 PM. The tenant must contact the landlord to inform him of his arrival time 24 hours before the start of the rental period, in order to avoid the cancellation of his reservation for non-show. All rentals end at 10:30 AM, upon prior request the tenant can opt for a late departure at 12:00 AM, the tenant will be charged a supplement for this late departure or if he does not leave the premises before 10:30 AM (see article 10). The tenant must arrive on the day and time specified on the rental contract. In case of late arrival or departure or delay, the tenant must notify the landlord in advance, failing which the rental can be cancelled.
On arrival, the tenant undertakes to read the instructions of the gîte or apartment with the emergency numbers and the instructions for use of the household appliances. The tenant of the gîte or apartment must respect the peaceful nature of the premises and use them in accordance with their purpose, the tenant undertakes not to disturb the neighborhood ” the noise pollution that may disturb the neighborhood has not been authorized by the landlord and may lead to the cancellation of the rental, and the immediate expulsion of the gîte or apartment by the landlord. The tenant undertakes to return the gîte or apartment in the condition found on arrival and not to smoke inside the gîte. Failure to comply with this clause may result in the tenant being charged the cleaning fee (see article 10) and the loss of the deposit. It is not allowed to go into the underground of the gîte les Orchidees du Vaudelnay or the signs prohibit it or to go into the private areas of the gîtes or apartments that are locked. It is not allowed to touch the electrical installations or move furniture or appliances in all the gîtes and apartments without the prior agreement of the landlord. If there is an over-consumption of electricity or water during the rental the tenant is exposed to being charged a supplement (see article 10). In the event of a power failure or interruption or water leak during the stay, the tenant must contact the landlord at the emergency number indicated in the rental contract. It is not allowed to make fire in the chimneys of the cottages or on the outside lawn gardens or to use the bread oven located at Gite Les Orchidées du vaudelnay, if the tenant does not respect this clause and a fire occurs, the tenant’s responsibility being engaged and the rental contract being cancelled with immediate effect and the loss of the deposit in its entirety. It is strictly forbidden to organize parties or parties in all our cottages and apartments without the prior agreement of the landlord, any noise nuisance that could disturb the neighborhood will not be tolerated, the tenant is subject to cancellation and immediate expulsion and the loss of his deposit in its entirety if the tenant does not respect this clause of the rental contract. If the tenant does not comply with the rental conditions, the landlord can enter the dwelling at any time and proceed with the cancellation and immediate eviction of the tenant. The tenant risks the loss of his deposit in its entirety. The gites and apartments are dedicated to a tourist use and a short-term rental. The tenant who declares the accommodation as his main residence during the stay, is liable to cancellation of the rental and immediate eviction and loss of his deposit.
For your safety and that of the lessor, our Gîtes are equipped with a remote monitoring system provided by Stanley and Arlo, it is not allowed to touch the installations or touch or cover the remote monitoring cameras. The tenant may be charged travel expenses from Stanley or Arlo for the refurbishment. As the systems are not activated during the rentals, in case of activation the tenant must contact the landlord.
An inventory of fixtures is drawn up jointly and signed by the tenant on arrival and departure of the gîte or apartment. This inventory of fixtures is the only reference in the event of a dispute concerning the inventory of fixtures. The state of cleanliness of the gîte or apartments upon arrival of the tenant must be noted in the inventory of fixtures. The cleaning of the cottage or apartment is the responsibility of the tenant during the stay and before his departure, if the tenant has not chosen the cleaning package. The amount of any cleaning costs is indicated in article 10.
In the event of theft or damage by the lessee, noted by the lessor after departure or that the lessee tries to hide it from the lessor, the latter is liable to legal proceedings and the loss of his deposit in its entirety, the procedural costs remaining the responsibility of the lessee. If during the stay the tenant regarding the keys that have been entrusted to him from the cottage or apartment, he will be invoiced the replacement package (see article 10)
The rental is established for a specific number of persons, if on arrival or during the rental period the owner notices that the number of persons is greater than the number of persons on the rental contract, the owner is able to cancel the rental or to propose to the tenant an amendment to the rental contract, within the limit of the accommodation capacity of the gîte or apartment and this in addition (see article 10).Cancellation can under no circumstances be considered as a modification or termination of the rental by the owner, so that in the event of the tenant’s departure, no refund can be considered.
It is strictly forbidden to sublet the gîte or apartment during the rental period. The tenant risks cancellation with immediate effect with the eviction. The tenant risks the loss of the deposit in its entirety and being sued before the competent court in accordance with Article 700 of the Code of Civil Procedure, to which damages will be added for the damage suffered (Procedural costs to be borne by the tenant).
If the tenant has chosen the cleaning option during the rental period, there will be a tolerance on the inventory of fixtures on the cleanliness of the gîte or apartment. The cleaning package includes the cleaning of the kitchen toilets and the cleaning of the floors. It will not be accepted that the tenant leaves dirty dishes, food in the refrigerator and freezer, garbage in the garbage cans and in the garden of the cottages and has not cleaned the barbecue. If the lessor notices after the departure of the tenants that this has not been respected, the lessee will be charged 5 times the amount of the cleaning fee in addition. (See Article 10). The cleaning package does not include the cleaning of the swimming pool and spa area at Gite les orchidées du Vaudelnay, there will be a tolerance on the inventory of fixtures on the cleanliness of the pools. If the lessor notices an abusive use, the lessee will be able to invoice the amount of the fixed price abusive use of the swimming pool and spa space (see article 10). If the tenant has not chosen the cleaning package, and the landlord finds that the cleaning has not been done or has not been done correctly by the tenant, the tenant will be charged 5 times the amount of the cleaning package (see article 10).
No pets are allowed in the gîtes and apartments without the prior agreement of the landlord. In the event of non-compliance with this clause by the lessee, the lessor may refuse and cancel the lease. This refusal can under no circumstances be considered as a modification or termination of the rental by the lessor, so that in the event of the departure of the lessees, no refund can be considered.
The rental will be confirmed by email to the tenant upon receipt of the requested deposit amount, the reservation will only become final after payment of the balance of the rental 30 days before the arrival date or prepayment. The amount of the reservation includes charges, water and electricity consumption. Rates: The rates for the rental of cottages and apartments vary according to the seasons and the number of people and the cottage or apartments chosen. Packages: Private spa session: 15.90 Euro/per person for 1 hour – Abusive use of the spa sauna pool (Swimming pool 60 000 M3 and Spa 1 500 Liters) 3000.00 Euros (Draining + Cleaning + Replacement Water + Products) Vaudelnay – Abusive use and water contamination (Spa 750 Liters) 350.00 Euros (Draining+ Cleaning + Water + Products) Montsoreau. Overconsumption power package beyond 1000kWh 200.00 Euros per 1000kwh. Package overconsumption drinking water beyond 2m3 100 Euros per 2m3.The Supplements: Loss of keys or trousseau or badge: 49.00 Euros to 350.00 Euro – Laundry tablecloth or replacement 50.00 Euros – Additional person beyond the number of persons authorized on the rental contract 89.00 Euros – Laundry mattress protection + ears 50.00 Euros per bed. Rental contract rider 300.00 Euros – Late departure after 10h30 49.00 Euros – Extra bed 29.90 Euros – High chair rental 9.90 Euros/stay – Baby bed 19,90 Euros/stay – Additional persons 29.90 Euros/per person. ** Cleaning package 39 Euros to 189 Euros (debited from the deposit if the cleaning was not done by the tenant when he left). If there are surcharges, the balance of the booking will be paid in cash or by credit card (VISA, MasterCard, Maestro, Electron, Amex) before departure. When your payment appears on your credit card statement, SARL BNBSAUMUR will be displayed as merchant.
The deposit being a pre-authorization on the tenant’s credit card, or a “cashed” check can be requested from the tenant, on the day of rental from the time of entry into the premises, and signature of the inventory of fixtures and the rental contract, in order to cover any damage possibly noted after the tenant’s departure. If the amount of the pre-authorization or the deposit cheque is insufficient to pay the sums due by the tenant to remedy the damage noted, the latter undertakes to pay any overruns before his departure. If the damage noted is less than the amount of the deposit, an invoice will be issued with the amount of the replacement or repair by the lessor and sent to the lessee. The lessee irrevocably authorizes the lessor to deduct all or part of the deposit for any sum due to him under this rental contract and to cover any damage noted or fixed price not subscribed at the entrance of the premises. On departure of the tenant if he has not noticed any damage after the inventory of fixtures, or within a maximum period of 30 days after departure, the pre-authorization will be automatically cancelled. If the deposit has been paid by cheque, it will be refunded within a maximum of 30 working days.
All booking a non-refundable. However, in case of a cancellation up to 60 days before the arrival date, we can accept under certain conditions a cancelation with fee of 70% of the total amount of the booking the refund will be under a form of credit with a validity of 1 year the credit is not transferable or refundable. In case of cancellation or late modification or non-arrival, we ask for the total amount of the rental. Reservations not refundable no refund can be considered.
We may have to cancel the rental if we have not received the balance of the rental 30 days before the arrival date and after several reminders to the tenant without response. The deposit paid by the tenant when the reservation is created will remain with us and we reserve the right to claim the balance of the rental or if the pre-authorization has been refused. In accordance with Decree No. 2012-1115 of October 2, 2012 of the French law a lump sum compensation of € 40 is due for collection costs, for any late payment and for payments after the date indicated on the lease or there will be increased 10% of the rental.
After the departure of the tenants if the rent that has been paid by cheque or credit card has returned unpaid, the tenants risk being debited with the deposit in full and will be prosecuted for the payment of the unpaid rent, procedural costs to be borne by the tenants. The tenant is exposed to proceedings against the public prosecutor for an offence of deceit article 313-5 of the penal code to which the tenant is exposed to 6 months in prison and 7 500 Euros of fine.
The cancellation of the reservation can also take place for a cause independent of the will of the landlord, by derogation from the provisions the French law, the ordinance n ° 2020-315 of March 25, 2020 provides that in place a refund provided by article 211-14 of the tourism code, the tenant has a credit corresponding to all the payments that the tenant has made for the reservation of the tourist accommodation, a credit will be sent to the tenant within 48 hours after notification of the cancellation of the reservation with a validity of 1 year. the credit is not transferable or refundable.
The tenants are free to leave the premises before the end of the rental period, this early departure by the tenants can under no circumstances be considered as a modification or termination of the rental by the landlord, so that in the event of the tenants’ departure, no refund can be considered. If the tenant leaves the premises without notifying the lessor and without making an inventory of the premises, the lessee is liable for the loss of the deposit in its entirety and will be liable for any damage noted.
If the tenants refuse to leave the premises on the date specified on the rental contract, they risk being charged 10 times the daily rent, and risk losing their deposit without it in full.
The tourist tax of the city of SAUMUR being 1.75 Euros per person and per night, not included in the rental and invoiced in addition. The persons who are exempt from the tourist tax are under 18 years of age, students in training or apprenticeship, seasonal employees employed in the municipality.
The tenant certifies that he is covered by a civil liability insurance covering his liability and that he has taken out seasonal rental insurance with his insurer for the period of the stay, or that he has a multi-risk home insurance with the “Resort Guarantee” clause. Any use of fireplaces or wood stoves a certificate of insurance will be required and mandatory.
Any complaint relating to the inventory of fixtures must be addressed within 7 days from the date of leaving the premises by registered letter with acknowledgement of receipt to BP40152 49400 SAUMUR In the event of persistent disagreement, disputes may be submitted to the court of first instance of SAUMUR which will endeavor to find an amicable settlement.
43 Rue du portail louis,
49400 SAUMUR FRANCE
Tel.: +33 (0)2 41 40 10 90
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© 2015 - 2020 Les Orchidées maisons d'hôtes et gîtes. All rights reserved